Rapids Express Car Wash

Erika Agee 2 months ago

Alexa, Eddie and Ruben were so helpful in showing me canes footage of an incident. No fault to rapid express, and they still went above and beyond to make me happy and buff out some blemishes on my car. I love the employee here!

Jacob Waggener 2 months ago

I had a great experience with Angel the tunnel Operator this individual went above and beyond what was needed to help my situation this customer service is amazing and I feel like you genuinely cares. Thanks again for helping me solve my issues. Looking forward to seeing you again, my brother.

Danielle Plum 3 months ago

My experience was rather unique. I happened to have had a gift card in my wallet for a very long time with no name on it, and I thought perhaps it belonged to Rapids Express Car Wash so I went there and talked to the manager. Unfortunately, it was not their gift card however they were so polite and offered me a free car wash to try out their service. I was more than amazed and gladly accepted the offer, of course. I have to say the experience was very good, and after having gone through the car wash and realizing that their equipment is so up-to-date, I definitely have switched companies in favor of Rapids Express Car Wash in the future. Good call. Good service. Good equipment. Thank you!

S.M. Edited 5 months ago

*Updated* I am updating my review because after emailing the company, I received a very nice and understanding response. They responded in a very quick and professional manner. They offered to give me a full refund and also two free car washes. I really appreciated their understanding of my frustration and I felt it was very professional of them to respond so kindly and quickly. Thank you. ************

D Edited a year ago

WOW let me begin with that! I must say they must be recognized for as their service was beyond their duties. I really appreciated all of them but the most of all was Rosalyn & Jocelyn! and Ruben to top it off! I really appreciated you guys, thank you, and for their hardship work and beyond duties to get my service done, Thank you very much! First of all I was already pleased with how rough the brushing was getting done and how clean my car came out to be in the end. I wish I only had more time to wipe and vacuum but I was in a short schedule. And the worse happened on my short schedule. I was trapped when I was in the process of vacuuming when I realised I had locked in my sweater in a closing door with keys & phone! Immediately I began walking home for the second key, but they offered superior service to get my car unlocked! and they succeeded! I was so grateful and thankful, wish I had more to offer them! I am definitely a loyal customer and I will be returning mass of times. Their bundles and products seem to do the trick my car is very clean and I am so grateful for the time and effort these great people did for me, loved their product and their machine all seem in tip top main