Terrier Garage (Powered by Final Touch) Inc.

Ben T a year ago

RUN!!! AS FAR AND FAST AS YOU CAN!! Don't be fooled, this is just " Final Touch" he just changed his name, luckily my car was done during the name change so my receipt shows TG so I can review this business as well. Its the exact same business so go check out the reviews of final touch to see how bad he is. I dropped off my vehicle with Marcos to do a full, bulk, PPF wrap. I told him I had lots of work to schedule so I wanted a no later than date, so I could schedule other work. He said two weeks, I said lets do 3 weeks and we agreed on a date of completion. I called him 6 or 7 times in those 3 weeks to check on the progress. Everytime he said it was going great and it might even be done early. However I said not to worry about being done early as long as it was done on time. I also texted him the day before confirming I would be there the next day at 9am. The morning of pickup, one hour before (8am) he calls me and asks what time im coming in, I said 9am like we agreed. He tries to tell me he has things to take care of so he will be gone, I told him thats not acceptable and I was already driving over and needed the car. He says "NO WORRIES ITS READY FOR YOU." 40 minutes later

Indragie Karunaratne Edited 2 years ago

From a customer of Final Touch since 2018: do NOT bring your car here, and only look at recent reviews (after April 2024) I've been a loyal customer of Marcos for over 5 years, and I wanted to continue supporting his business, but the recent work is so subpar that I would never bring a car here again. It's not that he's inexperienced - he knows what a good wrap looks like but is letting cars leave his shop in this state. Here's what happened on my most recent visit: - He said he needed 4 days, I ended up leaving my car there for 2 weeks because he needed more time and came back to pick it up. Communication was poor throughout this period, he kept saying he needed more time and was not upfront about whether the car was even being worked on. - The car was dirty inside and out, the edges of the PPF were peeling off, and he had lost my key card. He also told me that painters who were working on his new shop had gotten paint spray on my car and he needed to take wrap off part of the car to redo that too. He told me to bring it back so he could fix everything. - I brought it back for 1 day so he could fix his previous work. When I came at our agreed upon pick up time he was still work

Jeremy 2 years ago

Pros: Marcos did a great job and didn't give up on getting the job done right. I'd definitely use him again for an exotic weekend car that I don't mind taking offline while it gets wrapped. Cons: I used Marcos to wrap my everyday R1S (Xpel Stealth) and it took 5 visits over several weeks to get the job done right. This is a one man show and I think we caught him during a challenging time (over the Holidays and moving locations). There was some friction in the operations and communications that you wouldn't expect from the price point - but he does care about doing a good job. Overall great guy and quality workmanship. Bring your patience and understanding as it's a low volume operation.

Bruce Matheson 2 years ago

Marcos is simply the best. It’s great to work with someone who is knowledgeable, friendly, and extremely professional. Marcos worked hard on my car for one week as promised and I couldn’t be happier with the results. I look forward to working with Marcos again in the future.

Chris Coyoli 3 years ago

Marcos is a true professional and I'm grateful for his quality work on my Tesla Model 3. The interior and exterior detail has made my 4 year old Model 3 look and feel brand spanking new. I couldn't be happier, and will continue to bring my cars to Marcos at Final Touch for regular visits.