Clean Car Express

Taylor T 8 months ago

Quality of jobs has gone down tremendously. $40. Rear of car still dirty. Poorly vacuumed. Save your money for somewhere else

Ana a year ago

Absolutely the worst car wash experience I’ve ever had. I paid $24.60 (including tax) for their so-called “premier” service (just one step below the top option), and when I asked if cup holders would be wiped, they told me no—that’s only for the most expensive package. When I asked for a refund and said I wouldn’t be back, the staff insulted me, calling me stingy, and several employees surrounded my car, pressuring me to leave in the direction they wanted. I felt unsafe and intimidated. On top of that, in previous visits they used a cheap product on my dashboard that left streaks and a strong chemical smell. I had to re-clean it myself to fix the streaks and get rid of the product residue. For the price, the wash quality is awful, the staff is rude and unprofessional, and the whole place feels like a they’re doing you a favor to clean your car or to even interact with you in a positive manner. Save yourself the trouble and go half a mile down Federal Highway near Glades Road where other two car washes actually provide great service and treat customers with respect.

Irena Valka a year ago

Awful car wash, my car was half washed (took basic wash). Driver’s side was not washed. The door was open when walked into the car. Once arrived home 1 1/2 mile away I’ve noticed that driver’s side was not washed/cleaned. Next day I went back, the staff was extremely nasty telling me that I am lying and told me to go someplace else. I NEVER was treated like that in my life.

Alper Kalip a year ago

Disastrous Car Wash Experience I recently had the worst car wash experience of my life. Despite paying for the most expensive package, my car was left dirty and neglected. To add insult to injury, I was charged extra for exterior spot cleaning, a service that was clearly not provided. As you can see from the attached photos, the car was still covered in leaves and dirt. When I spoke to the supervisor, I was met with a dismissive attitude. They claimed that if the automatic machine couldn't clean the car, they wouldn't do it manually. This is unacceptable customer service. I'm extremely disappointed and frustrated with this experience. I urge others to avoid this car wash at all costs.

Elena Shilova 2 years ago

I ordered a very expensive service, because I had a deal to sell the car this morning.. really, 130 dollars is not cheap.. I’m ready and paid. The car was actually washed, but THE RIGHT SIDE MIRROR COMPLETELY BROKEN!!! it was hanging on an electrical wire.. from my driver’s seat I could not move because I was not looking at the right lane.. it happened in the evening and I was advised to contact the manager.. I drove up to the manager and it turned out that the manager was not going to consider or compensate me for the breakdown , although I took a photo... The manager simply replied that my car was old and that they NEVER had anything like this... I am forced to contact the bank with a claim, but the attitude of the business towards customers is terrible!